About Hilton

About Hilton CleanStay™

Hilton has developed a global program introducing a new standard of hotel cleanliness and disinfection: Hilton CleanStay™ with Lysol protection.

Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospitalgrade cleaning products and upgraded protocols are currently in use, to ensure Hilton guests enjoy an even cleaner and safer stay from check-in to check-out.


    • Hilton CleanStay Room Seal to indicate that guest rooms have not been accessed since they were cleaned
    • Increased focused disinfection of top 10 high touch areas in guest rooms like light switches and door handles
    • Increased cleaning and disinfection frequency of public areas
    • Guest-accessible disinfecting wipes at entrances and high traffic areas
    • Enhanced cleaning and disinfection for fitness centers

KEY FEATURES - Continuation

  • Enhanced cleaning & operational changes to restaurants, bars, in-room dining and meeting spaces
  • Reduced paper amenities (like pads and guest directories) in rooms
  • Industry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globally
  • Evaluation of new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects
  • Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols



RB, maker of Lysol and Dettol The program will feature Lysol’s trusted cleaning products, solutions and training in North America. RB and Hilton are also exploring opportunities to expand the program into a global partnership.


Travelers and our guests are expecting a higher standard of cleanliness and disinfection than ever before.


While other hotel chains and other industries, like retail and restaurants, are making changes, Hilton is the first to develop a truly holistic cleanliness and desinfection program leveraging trusted experts in health and hygiene. In addition, this program is not limited to guest rooms, but extends across the entire hotel experience – from arrival to departure.


Hilton engaged early with the AHLA and helped play a role in crafting their guidelines. Hilton’s CleanStay program meets all of the AHLA standards and will build on them to elevate and mandate the CleanStay program across all of our hotel brands and properties globally in order to meet the expectations of our guests.